Frequently Asked Questions

Everything you need to know about your PYRA ELEMENTS experience.

What is the standard shipping timeframe?

We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply initiate your return through our online portal to receive a prepaid shipping label.

How do I ensure I choose the right size?

Every product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for our tailored fits or sticking to your usual size for oversized silhouettes.

What payment methods do you accept?

PYRA ELEMENTS accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

Yes, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and low-impact dyes throughout our collection to minimize our environmental footprint.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.